Natwest: Online banking with a SMILE!

. 3 comments.

I love my bank Natwest. Do you know why I love Natwest? It’s because Natwest ladies smile an awful lot.

A lady working at Natwest. She is smiling.

Apparently, not many men work at Natwest. But you can be sure of one thing: If more men did work at Natwest, they would SMILE! an awful lot, probably because working at Natwest makes you very happy.

Here’s a Natwest man. Now, he isn’t smiling, but that’s because he does the serious management stuff, not like the Natwest ladies.

A man at Natwest. Too senior to smile.

Even when I want to do something as mundane as login and check my bank balance, Natwest ladies smile at me. Four times do Natwest ladies smile. It’s a journey through the very nature of smiling. A Natwest smile says a lot.

1. Hi!

At this stage we at Natwest are extremely happy to see you. We don’t know who you are, but you’re a customer, and Natwest LIKES its customers.

A Natwest employee, smiling

2. So you want to log in?

Righty oh. If you do have any problems, we at Natwest are quite happy to help, and that makes us smile a bit.

Natwest lady #2

3. Hooray! You’ve logged in to Natwest!

Oh, you’re that Leon.

Natwest Lady #3

I am smiling, but it’s just that you’re not that rich.

4. Congratulations, you safely logged out.

Natwest Lady #4

Well done and all that, but perhaps you need to talk to us at Natwest? It’s for the best. I am smiling, though.