Taxonomies for new subjects

Taxonomies for newer areas of study such as customer service and web design should be broad and general to be of use. We should start with a few, agreed upon terms and look to develop our categories over time.

Curating ones and zeroes

Why do people who work in the online world appropriate and re-interpret terms from the past, even if they have a negative meaning to people who work with them in the offline world?

Defeat, reading and politics

The web remains an open, accessible medium that offers pleasurable reading experiences.